Order Desk / Certification Specialist Опыт работы: Больше года График работы: Полный день Образование: Высшее We are growing and looking for ORDER DESK / CERTIFICATION SPECIALIST to join our Supply Chain Team of Consumer Lifestyle Sector.
If you are interested please send your CV in English with your salary expectations to us.
MAIN PURPOSE OF THE JOB: Contribute to the company sales and market share growth by providing timely and comprehensive Sales Information Support and providing Customer Service in an effective and efficient application way for the assigned customers. Responsible for order fulfillment, pricing, logistics, reporting, product information support, sales support.
KEY AREAS OF RESPONSIBILITIES: Order Desk: - Gain and keep up to date comprehensive knowledge about the company procedures, policies and templates that regulate Supply chain and Customer Service areas. Know KPIs for shipment effectiveness and efficiency, which requested by management policies. - Establish effective and efficient relation with back-office. - Handle all activities related to order intake, order processing, product and pricing information, shipments of the assigned customers according to the company procedures, order desk communication; - Plan and facilitate product introductions in the country market, including approbation planning (with Approbation Manager), introduction planning, information to Sales Staff and trade, product documentation and Instructions For Use management; - Handling of Customer Complaints - According to the developed templates and procedures collect and integrate information related to the assigned customers. - Support in all sales related activities and assist all product and marketing related activities; - Establish effective and efficient communication within Sector team and with customers, ensure timely information sharing about the products availability and other parameters as requested by management. - Fulfill all other tasks necessary
Certification: - Prepare annual and half year certification plan; - Prepare all necessary documentation for products' certification requisite and keeps certification database; - Control and coordinate certification process flow and reports about result to general management; - Advise on improvement of certification activity;
MAIN REQUIREMENTS TO - Higher education (economic, technical preferably); - 1+ years of proven successful experience as Order Desk/ Supply Chain/Certification Specialist; - Analytical skills; - Excellent analytical and typing skills; - Advanced PC user (MS Excel, PowerPoint, Access; SAP) - Fluent Ukrainian, Russian, English.
Информация о работодателе: PHILIPS Ukraine LLC Philips is a diversified Health and Well-being company, focused on improving people’s lives through timely innovations. As a world leader in healthcare, lifestyle and lighting, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights and the brand promise of “sense and simplicity”. Headquartered in the Netherlands, Philips employs approximately 128,000 employees in more than 60 countries worldwide. In Ukraine, Philips is active in healthcare, energy efficient lighting solutions and new lighting applications, as well as lifestyle products for personal well-being and pleasure.
Philips Consumer Lifestyle is one of three market-driven sectors within Royal Philips Electronics, delivering lifestyle solutions for personal wellbeing. Consumer Lifestyle’s headquarter is based in Amsterdam with its highly international workforce of approximately 25,000 employees spread over 50 countries with sales in more than 100 countries. Philips Consumer Lifestyle operates in the business activities TV, Audio and Video, Personal Care, Small Domestic Appliances, Mother & Child Care, Electronic Accessories and Professional & Business Solutions.
Philips Consumer Lifestyle offers rich, new consumer experiences that meet consumers’ desire for wellness and pleasure, starting from our consumer insights and guided by our brand promise of “Sense and Simplicity”. We are a highly consumer driven organization looking at the individual's interests in terms of their Space, their Mind, their Body, and their Appearance.
